Terms & Conditions

Tap Tag is a service operated by Tap Tag LLC (“we”, “us”). It lets businesses and professionals (“Customers”) build digital business card profiles and review pages that open when someone taps an NFC tag or scans a QR code, point those tags at other websites, collect contact details and feedback from the people who visit, and manage a team in a dashboard.

These terms apply to anyone who creates an account, uses the dashboard, or receives text messages from us. By creating an account or using the service you agree to them. If you use Tap Tag on behalf of a company or organization, you confirm you're allowed to accept these terms for it.

• You must be at least 18 to create an account.
• Give accurate sign-up details and keep your password private. You're responsible for what happens under your login.
• The person who creates an account is its owner. Owners can add team members and decide what each can see and do.
• Tell us straight away at support@taptag.shop if you think someone else has used your account.

Program: Tap Tag verification codes. We send text messages only to people who enter their mobile number and choose to receive them, and only one-time codes:

• Verification codes when you sign up or confirm your number.
• Sign-in codes if you turn on two-factor sign-in by text.
• Password reset codes when you ask to reset your password by text.

One message each time you ask for a code. Team members who tick “Text” for an alert under Settings → Notifications also receive those alerts by text; untick it to stop them.

We never send marketing or promotional texts, and we never sell or share your number for marketing.

Message frequency varies. Message and data rates may apply. Your mobile carrier's normal charges apply.

To stop, reply STOP to any message; you'll get one confirmation and no further texts. For help, reply HELP or email support@taptag.shop. To start again, reply START.

Carriers are not liable for delayed or undelivered messages. Supported on major US carriers.

Opting in to texts is never a condition of using Tap Tag: you can always choose to get codes by email instead.

See our Privacy Policy for how we handle phone numbers.

• Tap Tag has a Free plan and paid plans. What each plan includes, and its price, is shown in the dashboard under Settings → Billing when you sign up or change plans.
• Paid plans renew automatically each month or year until canceled. You authorize us (through our payment processor) to charge your payment method at each renewal.
• You can cancel any time in Settings → Billing. A paid plan stays active until the end of the period already paid for. Payments are non-refundable except where required by law or where we choose otherwise.
• If a payment fails, the account may become past due and editing may be paused until it's fixed; your tags keep working during that time.
• We may change prices with at least 30 days' notice by email. Changes apply from your next renewal.
• Taxes may be added where required.

You keep ownership of everything you add: profile text, photos, logos, links, and the contact details and feedback visitors send you. You give us permission to store, display and process that content only to run the service for you.

When visitors share their details with you through Tap Tag (a contact exchange, a lead form, a review page), you decide what to collect and what to do with it. You agree to use visitors' information only for the purpose they gave it, and to follow the laws that apply to you, including laws on marketing emails and texts. We act on your behalf when we store that information.

You're responsible for having the rights to what you post, and for making sure links you add are safe and lawful.

Review pages help you ask customers for feedback and make it easy for them to leave a public review on sites such as Google. You agree to use them honestly: don't offer rewards in exchange for reviews where that's not allowed, don't suppress or hide reviews in a way that misleads the public, and follow the rules of the review site you link to and the consumer-protection laws where you operate (in the US, the FTC's rules on reviews and testimonials).

Don't use Tap Tag to:

• break the law, or post anything hateful, harassing, sexually explicit, or that infringes someone else's rights;
• send spam, or send texts or emails to people who haven't agreed to receive them;
• point tags or profiles at malware, phishing, scams or misleading sites;
• impersonate another person or business;
• try to get into other accounts, test our security without permission, overload the service, or copy or resell it.

We may remove content, pause redirects, or suspend an account that breaks these rules or puts other people at risk. Where reasonable we'll tell you first.

• Tag and QR links are never deleted. If a profile is removed, its link is held for your account and goes back to setup mode so the tag can be used again.
• If an account is canceled or suspended, its tags may show a notice or the address you chose instead of the profile.
• Physical tags, cards and printed products bought from Tap Tag LLC are covered by the terms of that purchase.

Tap Tag connects to services you choose, such as your CRM (HubSpot, Zoho, Salesforce, Pipedrive), Apple Wallet, Google Wallet, Google and review sites. Your use of those is governed by their own terms, and we aren't responsible for them. You can disconnect them at any time.

We work to keep Tap Tag running and your data safe, but we can't promise it will always be available or error-free. We may add, change or retire features. If we make a change that significantly reduces a paid plan, we'll give you notice and you may cancel.

You can stop using Tap Tag and cancel any paid plan at any time. You can ask us to close your account and remove your data by emailing support@taptag.shop. We may close an account for serious or repeated breaches of these terms, or that's been inactive on the Free plan for a long time, after giving notice where we reasonably can.

Tap Tag is provided “as is” and “as available”. To the extent the law allows, we disclaim implied warranties such as merchantability and fitness for a particular purpose.

To the extent the law allows, we aren't liable for indirect, incidental, special or consequential losses, or for lost profits, leads or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or $100 if you're on the Free plan.

If someone brings a claim against us because of content you posted or how you used Tap Tag or visitors' information, you agree to cover our reasonable costs of dealing with it.

These terms are governed by the laws of the State of New York, USA. Any dispute will be handled in the state or federal courts located in New York, unless the law where you live says otherwise.

We may update these terms. If a change is significant we'll tell account owners by email or in the dashboard at least 14 days before it takes effect. Continuing to use Tap Tag after that means you accept the new terms.

Tap Tag LLC. Email support@taptag.shop.