Tap Tag

Text messages (SMS)

Tap Tag account texts

Tap Tag (operated by Tap Tag LLC) makes NFC business cards and tags, sold at taptag.shop, and runs this dashboard for the pages they open. We send text messages only to people who type in a mobile number and choose to receive texts, and only for their own account: one-time security codes, a one-time link to the phone app, and account alerts a team member turns on. We never send marketing or promotional texts, and texting is never required: every code and alert can be sent by email instead.

What we send

  • Phone verification code: when someone signs up or adds a mobile number and chooses to confirm it by text.
  • Two-factor sign-in code: at sign-in, for people who turned on “Text me a code at sign-in”.
  • Password reset code: when someone chooses “Text me a code” on the reset password screen (only to a number already confirmed on their account).
  • Phone app link: one text with the link to install the Tap Tag phone app, when a person asks for it from their dashboard, or when the administrator of their company adds them to the team and enters their mobile number. The link is their own sign-in link.
  • Account alerts: a short note when a new lead or piece of feedback comes in, or a lead is assigned to them, only for team members who ticked “Text” for that alert under Settings → Notifications and entered their number there.

Message frequency varies: one message per code or link requested; alerts as often as the events a person chose happen. Message and data rates may apply.

How people opt in

Each of these screens is where a mobile number is collected. Nobody gets a text unless a number is entered there and texts are chosen. The wording below is what they see.

1. Creating an account (Tap Tag → Get started → account step). The box is unticked by default; a phone number without the box ticked gets no texts.
Mobile number
(555) 123-4567

Terms & Conditions · Privacy Policy

2. Confirming a phone number (/verify), when a person chooses “Text me a code” instead of email.
Text me a codeEmail me a code
Mobile number
+1 555 123 4567

We text a 6-digit code. US numbers can skip the +1. Account codes only, never marketing. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Text me the code

Terms & Conditions · Privacy Policy

3. Turning on two-factor sign-in by text (Dashboard → Settings → Account → Two-factor sign-in). Signed-in users only.
Mobile number
(555) 123-4567Text me a code

Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Terms · Privacy

4. Resetting a password by text (/login → Forgot password → Text me a code). Only works for a number the person already confirmed.
Mobile number
(555) 123-4567

Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Text me a code
5. Account alerts by text (Dashboard → Settings → Notifications). Alerts are email-only until a person enters a number here and ticks “Text” for an alert.
Mobile number for texts
+1 555 123 4567

Include the country code. You'll only get the alerts you tick under Text. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

6. Getting the phone app (Dashboard → Get the app → Text me the link). One text, to the number the signed-in person types.
Text me the link
+1 555 123 4567Send text

One text with the app link and how to add it to your Home Screen. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

7. A company administrator adding a team member (Dashboard → Users → Add someone). Optional; one text carrying that person's own sign-in link.
Their mobile (optional: we text them the app)
(555) 123-4567

One text with their sign-in link, which opens the phone app, and how to add it to their Home Screen.

Sample messages

  • 482913 is your Tap Tag verification code. It expires in 10 minutes. Reply STOP to opt out.
  • 482913 is your Tap Tag sign-in code. It expires in 10 minutes. Don't share it with anyone.
  • 482913 is your Tap Tag password reset code. It expires in 10 minutes. If you didn't ask for this, ignore it.
  • Rivera Realty set up your digital business card on Tap Tag. Tap to sign in and open the app: https://…/join/abc123?app=1 Then add it to your Home Screen: iPhone: Share, then Add to Home Screen. Android: menu, then Install app. Reply STOP to opt out.
  • Rivera Realty: New lead: Dana Lee (Acme Co.) https://…/dashboard/leads?lead=… Reply STOP to opt out.

Stopping texts and getting help

  • Reply STOP to any message to stop receiving texts. You'll get one confirmation and no more texts. Reply START to receive them again.
  • Reply HELP for help, or email support@taptag.shop.
  • Signed-in users can turn text codes off under Settings → Account, and text alerts off under Settings → Notifications, any time.

Privacy

We do not sell, rent or share mobile numbers or text-messaging opt-in information with third parties or affiliates for marketing or promotional purposes. Numbers are used only to send the codes, links and alerts people ask for, and are shared only with the text-message provider that delivers them (Twilio). Details: Privacy Policy and Terms & Conditions (section “Text messages (SMS)”).